ROI (Return on Investment)

In all businesses the amount of funding is finite.  HRG’s ROI analysis gives metrics on money and time saved or the increase in sales for the proposed investment.  An ROI analysis can be used by both vendors and consumers of computer products. 

COO (Cost of Ownership)

Cost of ownership over the entire life-cycle of computing assets is critical after insuring that the right technology is there to support your business.  HRG looks at life-cycle costs in the area of capital; the initial purchase/lease of computing resources; support; installation, training, help desks, diagnostic and vendor support packages; operations & administration; systems management, audits, asset management, and IS process life-cycle.

HRG looks at more than the cost of ownership.  HRG views IT infrastructure as more than a cost of business--it should be measured on how it produces opportunity and revenue for the owner.  HRG, working with the customer, reviews the technology, mission, process, and people to reach an understanding of what is working, and how well and what needs to change to get improved performance for the organization.

The Harvard Research Group (HRG) has a continuing program to upgrade techniques used to compute Return-On-Investment (ROI) and Total Cost of Ownership (TCO).  HRG first departed from the traditional ROI/TCO models by incorporating balance sheet items in the calculations to link business and IT investment decisions.